Updating Your Business' Contact Information
IMPORTANT NOTE: If a contact has left your property, it is your responsibility to notify the VCB and/or change their contact type to “Inactive.” Contacts cannot be deleted and should never be overwritten, therefore, they need to be “inactivated." You can change a contact's last name, etc., but all contacts must stay on the account for reporting and historical purposes.
1. Go to the Profile Icon and select Contacts.
2. You will be presented with a list of all the contacts associated with your business. On this page, you can Add, Edit, View, and Clone (i.e. duplicate) a contact.
3. To update your contact records, edit the current contact under your listing by clicking the pencil icon to the left of the contact.
3. To add a new Contact, click the "Add Contact" button. Don't pay too much attention to the Billing Address and Shipping Address. We are primarily concerned with your Physical Address for this purpose.
To view only a certain type of contact, choose from the Contact Type dropdown menu. Shift-click to choose multiple types.
4. You must click the Save button before any of your changes are actually saved!
