Hurricane Ian Resources

Crisis and Emergency Situations:

Courtesy of Visit Florida - Emergency Resources

While Hurricane Ian has left our state, we recognize that we have hundreds of Partners who have been directly impacted by the storm, and the effects of Ian will be felt for a very long time. Our thoughts are with each and every one of you as you navigate your way through this very difficult situation. 

For now, we want to ensure that you have access to the below resources as soon as possible, so you can utilize them at the appropriate and best time for you, your businesses, and your communities, as we all work together to get through this devastating event. 

Much is uncertain right now. But, please rest assured that VISIT FLORIDA is here for you today, and will continue to be here throughout this entire recovery process to make sure our industry comes back stronger than ever.  

Below are several resources at your disposal:

DEO is updating with real-time information for business owners, families, and employees throughout the preparation, response and recovery phases of Hurricane Ian.

The Florida Department of Economic Opportunity (DEO) and the State Emergency Response Team (SERT) activated the Business Damage Assessment Survey in response to Hurricane Ian. Survey responses will allow the state to expedite Hurricane Ian recovery efforts by gathering data and assessing the needs of affected businesses.
Florida Division of Emergency Management (FDEM)

  • FDEM has compiled a Shelter in Place Survey to provide critical information to first responders in the aftermath of Hurricane Ian. We are asking all individuals in the impact area of Hurricane Ian that made the decision to shelter in place to complete the survey. Please visit to find the Shelter in Place Survey.
  • FDEM has activated the State Assistance Information Line (SAIL) to provide an additional resource for Floridians to receive up-to-date information regarding Hurricane Ian. Residents and visitors can call this toll-free hotline at 1-800-342-3557.
  • FDEM Liaisons have been identified and deployed to counties to provide on-site response assistance and to conduct damage assessments after the storm.

Florida Housing Finance Corporation 

  • Florida Housing has ensured that all current listings are up to date in the event that families need to quickly relocate at
  • Each SHIP office has an adopted disaster strategy that allows for assistance in the immediate aftermath of a declared disaster. Strategies may include temporary relocation and rental assistance, debris removal and short-term repairs to prevent further damage to the structure or to allow for occupancy until further repairs are made. Please contact your local office directly for more information: Local Government Information (


Airbnb has launched as a resource for Florida residents displaced by Hurricane Ian. The page shows open (vacant and available for rent) properties that are available to be booked outside of the FEMA Disaster zones.  As communities become fully restored with water and electricity, Airbnb will add more open properties to the page.

For displaced residents of Lee and Charlotte counties, Airbnb is also working with their nonprofit partners to offer vouchers for temporary housing at Airbnb properties. To learn more, click here

Separately, Airbnb has committed $250,000 to the Florida Disaster Relief Fund to support Florida communities impacted by Hurricane Ian.

Expedia Emergency Accommodations Module 
Throughout Hurricane Ian, VISIT FLORIDA has activated its Emergency Accommodations Module with Expedia to provide real-time hotel availability to impacted travelers throughout the state. This module is automatically populated from Florida inventory information provided to Expedia.

For Accommodations 
If you haven’t already, we encourage you to add your property to Expedia, and keep your listing details and inventory as up to date as possible during the storm. 

  • Join Expedia
    • Listing your property on Expedia is FREE, and includes top travel booking websites such as,, Travelocity, and Orbitz. To learn more and sign up, click here
  • Update Your Expedia Listing
    • Expedia’s lodging partners can continue to use their regular process for managing and updating their listing information. To log into your Expedia partner account, click here.

Pet Policies

  • It is estimated that 35% of Americans own a cat and that around 45% own dogs. With the US being a nation of pet lovers, it means tens of thousands of Floridians are seeking accommodation for the ENTIRE family. State officials are asking hotels and vacation rentals to waive their no-pet policies for animals and their owners seeking shelter during Hurricane Ian.

Comcast has opened Xfinity WIFI hotspots in Central, North and Southwest Florida, and the Panhandle for Xfinity customers and non-customers to stay connected during and after the storm. Details are available here.

Enterprise Florida has included the following information on their Enterprise Florida Disaster Assistance page. 

Disaster victims can obtain additional information and apply for disaster assistance through FEMA in various ways. A toll-free number has been established by FEMA for disaster victims to apply for certain types of disaster programs and obtain information about others. You can obtain information by calling. Phone: (800) 621-FEMA (3362) – Website:

SBA (U.S. Small Business Administration)
Small businesses and small agricultural cooperatives suffering a substantial economic injury may be eligible for an economic injury disaster loan of up to $1.5 million to meet necessary financial obligations – Bills the company would have paid if the disaster had not occurred. Phone: (800) 659-2955 – Website:

Physical Disaster Loans SBA (U.S. Small Business Administration)
Businesses of all sizes may apply for a Physical Disaster Loan of up to 1.5 million to repair or replace damaged real estate, equipment, inventory and fixtures. These loans will cover uninsured or under-insured losses. Phone: (800) 659-2955 – Website:

IRS Excise Tax
Description: IRS will waive tax penalties on disasters on a case-by-case basis. Phone: (800) 829-1040 – Website:

The Florida Disaster Fund is the State of Florida's official private fund established to provide financial assistance to our communities as they respond to and recover from times of emergency or disaster. In partnership with public, private, and other non-governmental organizations, the Florida Disaster Fund supports response and recovery activities. 
If you’re looking for ways to help Floridians, the Florida Disaster Fund deploys resources efficiently and effectively to Floridians directly impacted by Hurricane Ian. If you would like to contribute, please visit or text DISASTER to 20222. 
Donations to the Florida Disaster Fund are made to the Volunteer Florida Foundation, 501(c)(3) charitable organization, and are tax-deductible.

Checks should be made payable to the Volunteer Florida Foundation and should include “Florida Disaster Fund” in the memo line.

Volunteer Florida Foundation
Attention: Florida Disaster Fund
1545 Raymond Diehl Road Suite 250
Tallahassee, FL 32308

Volunteer Florida's Hurricane Ian Volunteer Opportunities 
As Florida communities recover from the devastating impact of Hurricane Ian, Volunteer Florida has heard from many members who want to help and get their companies and employees involved in recovery efforts. If you are interested in learning more, a variety of opportunities can be found on the Volunteer Connect platform

VISIT FLORIDA encourages its industry partners to refer to the resources below for the most up to date safety information and emergency directives for the storm: 

This information can also be found at:

Charlotte County Relief & Recovery Resources

Food & Water Distributions

Charlotte Sports Park
2300 El Jobean Rd., Port Charlotte
8 a.m. to 6 p.m.
Food & water distributed as available.

Muscle Car City
10175 Tamiami Trail, Punta Gorda
8 a.m. to 6 p.m.
Food, water and tarps distributed as available.

Shelters Available

Babcock School Field House
43301 Cypress Parkway, Punta Gorda
This loction is accepting residents seeking shelter.

Wellness Check, Check on loved ones (Reunification Plan)

To check on loved ones call 1.800.RED.CROSS (1.800.733.2767) or online at

Get Help

For life-threatening emergencies call or text 9-1-1.
Sheriff non-emergencies can call 941.833.4161.

There are now two numbers that you can use to reach the Charlotte County Emergency Operations Call Center for response and recovery information. You can call 941.743.1320 or 941.833.4000.

Recovery Resources

Citizens can go online at to apply for assistance.

Low-interest disaster loans from the U.S. Small Business Administration (SBA) are available to businesses and residents in Florida following the announcement of a Presidential disaster declaration.

Text the word CHARCOCARES to 888-777 to receive text updates on Hurricane Ian area resources and more.

Find after-the-storm information in the Disaster Guide.

Donations & Volunteering

Residents wishing to volunteer can register online at

Contractors or Professionals willing to volunteer please register online at

Monetary donation for aid can be made online at - all donations help Charlotte County residents. Items are not being accepted for donation. You can also text DISASTER to 20222 or visit

UTILITIES FPL’s info at Storm Center Keep track of outages: Report FPL outages 1-800-4-OUTAGE (1-800-468-8243)

FREE DISASTER CLEANUP ASSISTANCE Free assistance cleaning up damage from Hurricane Ian through Crisis Cleanup. Call 1-800-451-1954 to connect with volunteers from local relief organizations, community and faith groups communities who can assist.

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